1. Click DOWNLOAD NOW on the homepage to download Dhakad Concept Setup 0.3.4.exe (77 MB).
2. Locate the downloaded file in your browser download bar or Downloads folder.
3. Double-click the .exe file to launch the setup wizard.
4. Follow the guided installation steps. Once finished, a Dhakad Concept shortcut will be placed on your desktop.

This is a standard Microsoft filter on newly released desktop executables. To install:

1. On the SmartScreen popup window, click the "More info" link.
2. Click the "Run anyway" button that appears at the bottom.

The Dhakad Concept installer is 100% verified safe and scanned for zero viruses.

Yes. During the installation wizard, click "Browse" on the Destination Folder screen and select your desired drive or folder path with at least 500 MB free space.

Yes. When prompted by Windows User Account Control (UAC) with "Do you want to allow this app to make changes to your device?", click Yes to ensure the necessary media components and test cache can write properly.

Launch the app from your desktop shortcut, enter your 10-digit registered student mobile number provided during course enrollment, and verify using the OTP sent to your phone or your account password.

If the OTP does not arrive within 60 seconds:

• Ensure your phone has active cellular reception and SMS inbox storage is not full.
• Verify you entered the exact number registered with Dhakad Concept.
• Click "Resend OTP" after the countdown ends.
• If the issue continues, contact our helpdesk at +91 9950997877 to check your mobile number status.

To protect test series and lecture security, student accounts are restricted to one primary desktop computer. If you formatted your PC or switched laptops:

Call or WhatsApp the support team at +91 9950997877 with your Student Roll Number / Registered Mobile Number to reset your authorized device session.

Try the following quick fixes:

1. Run as Administrator: Right-click the Dhakad Concept desktop icon and choose "Run as administrator".
2. Compatibility Mode: Right-click the icon → Properties → Compatibility tab → Check "Run this program in compatibility mode for Windows 10".
3. GPU Acceleration: Outdated graphics drivers can cause blank screens. Update your Intel HD / AMD Radeon / NVIDIA display drivers.

Some third-party antivirus programs flag newer .exe releases as unknown. To resolve:

• Open your antivirus settings → Exclusions / Whitelist.
• Add the folder C:\Program Files\Dhakad Concept (or your custom install folder) to the trusted exclusions list.
• Restore Dhakad Concept Setup 0.3.4.exe from the antivirus quarantine area if blocked.

Live HD classes require a stable internet connection. If the stream buffers or closes:

• Switch stream quality from 1080p to 720p or 480p in the video player controls.
• Close background download apps (torrents, steam, heavy web tabs) that consume your network bandwidth.

The desktop software is fully supported on:

• Windows 11 (64-bit all editions)
• Windows 10 (64-bit, Build 19041 and newer)

No. Windows 7, Windows 8, and 32-bit (x86) operating systems are not supported due to retired Microsoft security frameworks and modern encrypted video playback requirements. Please upgrade to 64-bit Windows 10 or 11.

This indicates your Windows installation is missing the Microsoft Visual C++ redistributable libraries:

1. Download the official Microsoft Visual C++ 2015-2022 Redistributable (x64) from Microsoft's official support website.
2. Run vc_redist.x64.exe, restart your computer, and open Dhakad Concept again.

Download the latest Dhakad Concept Setup 0.3.4.exe from the Download Page and run it. The installer will automatically detect your existing installation and upgrade it without requiring you to uninstall the older version.

No. Your student profile, test scores, bookmarks, and offline course progress are stored in your secure user data folder and remain completely untouched when updating the software.

CBT exams require synchronized system time. To fix:

1. Open Windows Settings → Time & Language → Date & Time.
2. Turn ON "Set time automatically" and click "Sync now".
3. Re-open the test from the Dhakad Concept Tests dashboard. Your submitted answers up to that question are saved automatically.

Ensure your computer has an active internet connection. If you are connected via institutional Wi-Fi, verify that outgoing SSL ports (80 and 443) are not restricted by proxy or VPN filters. Try disabling active VPN software.

The desktop app features an integrated PDF viewer. If a PDF fails to load, verify you have at least 150 MB of free storage on your C: drive to allow the lecture document to cache properly, or click "Refresh Document".